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IFBA Roundtable


IFBA Roundtable 2024: Leadership & Innovation

Thursday, 27 June 202414:00 - 14:10
Welcome Remarks
by Mr. Cheong Hai Poh and Dr. Ilaria Cicero
14:10 - 14:20
Technology Innovation in Hospitality
by Mr Maxim Thaw Tint, Founder and CEO Gtrip
14:20 - 14.30
Regional Education Initiatives for the Hospitality Industry
by Ms Jennifer Ong, CEO HAPA
14:30 - 14:40
Sustainable Practices and Corporate Social Responsibility
by Dr Han Bin, Chairman Asia Pacific Hotel Alliance
14:40 - 14:50
Customer Experience and Service Excellence
by Mr Lens Gwee, President Food and Beverage Singapore
14:50 - 15:00
Collaboration and Innovation Ecosystems
by Mr Will Yeo, COO YY Holding
15.00 - 15:30
Emerging Markets and Growth Opportunities
by Mr Wu Honghua, Ms Jennifer Ong, Dr Han Bin, Mr Raymond Ang, Jocelyn Chng and Mr Cheong Hai Poh
15.30 - 16:00
Networking break and media interview sessions